- Shipping & Returns
Shipping & Returns
30 day return period from the date of arrival with a week grace period. If beyond 30 days feel free to send us a message and we’ll likely be able to find a solution. We ask that items are unused and in the original packaging (if one or two are opened to match colors or determine a proper fit, that’s understandable).
Please message us for return authorization. firstname.lastname@example.org
Just print out a copy of the invoice emailed to you and include along with the return. Ship to:
5750 W Bloomingdale Ave
Chicago IL 60639
If there’s a problem with your order please contact us at Sales@urbanestliving.com or call us at 773 372 1214.
For the best service and selection, please order your replacement items online as a new purchase. We'll issue a refund as soon as the original order returns to us.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.